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Community Visitors Scheme

Community Visitors Scheme Community Visitors Scheme  Logo

Australian Government Inititaive

Community Visitors Scheme

What is the Community Visitors Scheme?

The Community Visitors Scheme is an Australian Government initiative to assist residents who are at risk of becoming isolated and withdrawn in an aged care facility.  The scheme relies on a local organization to engage and support volunteers who will then form one to one friendships with residents.

“I have gained so much from being a visitor.  We have helped each other. We are very close”  (Kadina Visitor)  

CVS Info Pic 1


What do volunteers do?

Volunteers, both male and female become a friend to an older person. The volunteer visits on a one to one basis, at least once a fortnight. Chatting or reading to the resident, listening to music, talking, playing games, or whatever will strengthen the friendship. 

One of the aims of the scheme is to encourage the resident to involve him/herself in social activities and community affairs.

What doesn’t a volunteer do?

A volunteer will not:

  • Access personal records of their residents
  • Become involved in their  resident’s financial affairs 
  • Perform nursing duties
  • Investigate or follow up complaints
  • Adversely effect established relationships
  • Interfere with involvement in the day to day running of the aged care facility 


What skills do I need? 

A visitor needs a genuine empathy and understanding for residents in an aged care facility. A visitor needs good communication and listening skills. They need to be committed and flexible when working with their resident.

Ask yourself the question, “Do I like being around older people?” then “Do I have one hour a fortnight to spare?” If you answered “Yes!!” to both questions then this may be the volunteer role for you!

Ongoing support and training is provided by the local coordinator, to help you adjust to your new role and understand the needs of your new friend. 


For how long can I be a Community Visitor?

Friendships can last a life time but, if for any reason you are unable to continue, all we ask is that you notify the local coordinator as early as possible, so someone else can support the resident.

“I have been visiting my resident for the past three years. Just to see a smile on their face makes it all worthwhile” (Wallaroo Visitor)


Many residents and visitors have been richly rewarded by their friendship and the time spent together.    

CVS Info Pic 2            


If you would like to know more

If you would like to know more about the CVS, or would like to become a Community Visitor - contact Fiona McAllister CVS Coordinator for the  Copper Coast Council 0427 444 009. An information pack will be sent out to you.

The Copper Coast Council is the sponsoring organisation for the  Community Visitors Scheme.

Copper Coast Council Logo Public Notices 2017


We encourage all people to join this unique program, as each person differs in interest and backgrounds. You could be making a world of difference to someone who may need it!










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51 Taylor Street
PO Box 396
Kadina SA 5554